Privacy Policy

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect includes:

• Identifiers: Name, display name, username, and email address.
• Security: Passwords or other authentication credentials (managed securely via Clerk).
• Preferences: Contact and notification preferences.
• Payment Data: If you make purchases (such as Airing Premium), Apple Pay, Google Pay, and RevenueCat handle all payment data. We do not store or receive your payment card numbers.
• Mobile Device Access: We may request access or permission to your camera and photo library if you choose to upload profile pictures or cover banners. You can toggle these permissions in your device settings at any time.
• Mobile Device Data: We automatically collect device details (device ID, hardware model, operating system version, carrier, and IP address) to maintain app security, troubleshoot errors, and log product usage events.
• Push Notifications: We register push notification tokens (via Expo) to send you show reminders and account updates. You can opt out in settings.
• Location Data: We collect approximate location data (such as country or region) derived from your IP address to customize content and comply with licensing.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services: We process watch history, check-ins, ratings, and watchlist updates to maintain your account logs across devices.
• To enable user-to-user communications: We process usernames, display names, profile pictures, and comment content so you can follow friends, see watchlist status feeds, and discuss episodes.
• To fulfill and manage orders: We process subscription status and receipt validation via RevenueCat to verify Premium account features.
• To respond to user inquiries: We process support email content and contact details to resolve issues or handle privacy requests.
• To send administrative information: We process email addresses to deliver password reset links (via Clerk), security alerts, or terms updates.
• To identify usage trends: We analyze product interaction data in PostHog to optimize UI layout and fix performance bottlenecks.
• To protect our Services: We monitor login histories and request rates to prevent database abuse, spam, and fraudulent logins.

If you are located in the EU or UK, we only process your personal information when we have a valid legal basis (known as a 'lawful basis') under the GDPR. We rely on the following bases:

• Consent: You have given us clear consent to process your personal data for a specific purpose (such as setting up a profile picture or enabling push notifications).
• Performance of a Contract: Processing is necessary to fulfill our service agreement with you (providing the core TV tracking utilities you signed up for).
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights (such as analyzing usage trends to improve features, or securing our database against spam).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Vital Interests: Processing is necessary to protect the vital interests of you or another person.

We do not sell or share your personal information for advertising or cross-context behavioral marketing. We only disclose your personal information to third-party service providers (vendors) who process data on our behalf to help run the app:

• Clerk: User account registration, login verification, and session management.
• Neon: Relational PostgreSQL database host.
• Vercel: Website deployment and serverless API execution.
• Upstash: Edge caching and API rate limiting.
• PostHog: Product usage and event tracking analytics.
• RevenueCat: Premium subscription tracking and App Store receipt validation.
• Expo: Push notification delivery.
• Entertainment Catalog Vendors: The Movie Database (TMDB) and TVMaze are used to fetch show/episode metadata, and Klipy is used for GIF searches. No personal identifiers are shared with these catalog services, although they process search query terms to fetch results.

We may also share personal information in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or a portion of our business, subject to strict confidentiality rules.

We use cookies and local browser storage to keep you logged in (via Clerk) and compile usage analytics events (via PostHog). We do not use marketing or targeting cookies to serve advertising.

If you choose to register or log in using a social network account (like Apple or Google Sign-In via Clerk), we receive basic profile information (such as name, email address, profile picture, and account ID) from your social login provider. We use this data solely to create and manage your Airing account.

Airing is operated by a developer based in Sweden (EEA), and our main servers are hosted in Frankfurt (Germany). However, some of our third-party infrastructure partners (such as Clerk and RevenueCat) process data in the United States.

To protect your data when it is transferred outside the EEA or UK, we ensure our partners sign standard Data Processing Addendums containing the European Commission's Standard Contractual Clauses (SCCs).

We retain your personal information for as long as you maintain an active account with us. If you delete your account, we will erase or anonymize your library history, comments, and profile details from our active database.

We may retain limited transaction logs, backup snapshots, or diagnostic security logs for a longer period if required to resolve billing disputes, comply with tax laws, or prevent recurring spam/abuse.

We have implemented appropriate technical and organizational security measures to safeguard your personal data, including encrypted database transport, API token authentication, Vercel web firewalls, and HTTPS routing.

Please remember that no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. You should always use a strong, unique password for your account.

Airing does not knowingly collect or solicit personal information from children under 13. We collect your birthdate at signup solely to verify you meet this minimum age requirement. If we discover we have inadvertently collected data from a child under 13, we will delete it immediately.

In many regions (such as the EU, UK, and Canada), you have the right to access, inspect, update, export (portability), or request deletion of your personal data.

Airing makes these controls available to all users globally. You can manage your profile directly in the mobile app settings, export a JSON file of your entire library history, or contact us at privacy@useairing.com or through our contact page to request account deletion.

Most web browsers and mobile operating systems include a Do-Not-Track ('DNT') setting or Global Privacy Control signal. Because there is no uniform industry standard for DNT signals, we do not currently respond to automated DNT browser signals.

If you reside in California or other US states with active consumer privacy laws, you have specific rights regarding your personal information, including the right to know what data we collect, request deletion, and opt out of data sales.

In the last 12 months, we have collected and disclosed the following categories of personal data to our service providers (Clerk, Neon, PostHog, RevenueCat):

• Identifiers: Name, username, email, and user ID.
• California Customer Records: Name, email, and birthdate.
• Protected Class Characteristics: Age (verified via birthdate).
• Commercial Information: Premium purchase history and subscriptions.
• Internet/Network Activity: In-app searches, button clicks, and event logs.
• Coarse Geolocation: Country/region derived from IP address.
• Sensory/Visual Data: Profile pictures or watchlist cover images you upload.

We do not sell your personal data or share it for targeted advertising. To exercise your rights, please contact us at privacy@useairing.com or submit a request via our contact page.

If you are a resident of Australia or New Zealand, you have rights to access and correct your personal information under the Australian Privacy Act and New Zealand Privacy Act 2020. You can exercise these rights directly inside your account settings or by emailing us.

We may update this Privacy Policy from time to time. The updated version will be indicated by the 'Last updated' date at the top of the page. We will notify you of material changes by placing an announcement in the app or sending an email.

If you have questions, comments, or appeals regarding this policy, you can reach us by email or mail:

Email: privacy@useairing.com

Address: Manuel Jose Tejada Mercado, Cedergrensvägen 61, 126 36 Stockholm, Sweden.

To submit a formal request to inspect, correct, export, or delete your account records, please use our online form:

Contact Form: https://useairing.com/contact

Alternatively, you can email us directly at privacy@useairing.com. We will respond to your request within 30 days (or sooner if required by local laws).